Powering Smarter Field Service and Connected Vehicles with Salesforce Automotive Cloud
Today’s vehicles are smarter than ever—and customers expect their service experience to keep pace. Whether it’s a proactive maintenance alert or remote diagnostics for a breakdown, automotive brands must deliver intelligent, seamless field service across every customer touchpoint. Salesforce Automotive Cloud, when combined with Field Service and IoT integrations, enables exactly that: connected vehicle […]
Bridging the Gap Between Dealers and OEMs with Salesforce Automotive Cloud
In the automotive ecosystem, Original Equipment Manufacturers (OEMs) and dealers often operate in silos—each with their own systems, workflows, and priorities. This disconnect can lead to inconsistent customer experiences, delayed communication, and missed sales opportunities. Salesforce Automotive Cloud addresses this challenge by offering a unified platform that fosters real-time collaboration between OEMs, dealerships, and […]
